Ms Rene’ Hykes-Augustus
Secretary
Engineering

Mr. Moses Shasha
Office Phone
045 808 4713
Location
42 Cathcart Road, Central,
Queenstown, Eastern Cape,
South Africa
DEPARTMENT PORTFOLIO
Technical Services
The functions performed by Technical Services as outlined in the following legislative prescripts:
- Constitution of the Republic of South Africa Act, 1996 (Act No. 108 of 1996)
- Municipal Systems Act, 2000 (Act No. 32 of 2000)
- National Water Act (Act 36 of 1998)
- Water Services Act (Act 108 of 1997)
The department of Technical Services is divided into 3 sections as follows:
- Water Services Authority (WSA)
- Water Services Provision (WSP)
- Project Management Unit (PMU)
Core Responsibility of the Directorate
The department is responsible for the following functions:
- Development of Bulk water and sanitation services,
- Reticulation of water and sanitation network,
- Refurbishment of water services infrastructure,
- Development of Bylaws,
- Water services Development Planning,
- Water Demand Management,
- Water Services Provision through operations and maintenance of water Service Infrastructure and
- Geographic information systems (GIS).
Objectives
- Eliminate backlog on water and sanitation
- Provision of water and sanitation
- Provide transport planning
- Maximise job creation through Expanded Public Works Programme
- Provide bulk and economic infrastructure
- Build the capacity of emerging contractors through EPWP
Water Services Authority
This section is responsible to ensure access to water and sanitation services through:
- Ensuring access – Equitable provision of Basic water and sanitation
- Planning, Monitoring and Reporting – Master plan, Water and Sanitation Development Plan (WSDP) Operational planning (IDP, SDBIP & Budget) Water conservation and demand management Plan, Infrastructure Asset Management Plan (IAM)
- Regulating through development of Bylaws and policies
- Water Services Provision – Management and Monitoring
- Information Management – Geographical Information Systems and water services information system
- Compliance Management
- Service Quality Compliance
- Drinking water safety
- Wastewater and process control
- Blue-drop requirements
- Green-drop requirements
Project Management Unit (PMU)
This section is responsible for the development of new infrastructure through the following grants:
- Municipal Infrastructure Grant (MIG) – Development of new water services infrastructure, refurbishment and upgrading of existing infrastructure
- Regional Bulk Infrastructure Grant (RBIG) – Development of Bulk water and sanitation infrastructure
- Water Services Infrastructure Grant (WSIG) – Developing interim and intermediate water supply to reduce water and sanitation backlogs and also for refurbishment of existing infrastructure
- Institutional and Social facilitation
Water Services Provision
Provision of water and sanitation within 6 Local Municipalities through 8 satellite offices that have a water services office in each town. The provision of Operations and Maintenance of water and sanitation services through:
- Planning, Monitoring & Reporting – Operators and Maintenance Plan (O&M) Monitoring and reporting
- Water Conservation and Demand – Conduct water conservation and demand management, including pressure reduction, pollution control and pro-active maintenance of water meters
- Operate and Maintain – For water & sewer networks and plants.
- Daily and routine operations
- Routine, preventative, and corrective maintenance
- Re-active maintenance
- Associated services (health & safety)
- Existing Infrastructure / Asset Management – Pro-active network and component upgrading, pipe replacement and pressure rezoning
- Compliance Management
- Service Quality Compliance
- Drinking water safety
- Wastewater and process control
- Blue-drop requirements
- Green-drop requirements