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Water services provision:

Water services provision: Cradock Community – Please be informed that water provision is back to normal in most areas of Cradock. However, upper areas that include Bergsig and Hillside will still experience water outages as a result of booster pump malfunction. Our technical team is currently working on resolving this. Water tankers are currently providing alternative supply in the said areas. We will provide updates as the works progress.
We sincerely apologize for this inconvenience. For any further enquiries, kindly contact our Customer Call Centre 0800100100

Water Services Provision


Name Surname


Name Surname

  • Office Phone

    045 808 4610

  • Fax

    045 838 1556

  • Location

    15 Bells Road, Central,
    Queenstown, Eastern Cape,
    South Africa


The Water and Sanitation Services is provided through a contract between the CHDM and its 8 Local Municipalities. There are areas of Performance that were identified mainly the ability of the local municipalities to collect the water and sanitation Revenue from its consumers. The other area of performance relates to the inability of the Waste Water Treatment plants to produce effluent which met the legislature standards. The reasons for this is the state of dilapidation of these treatment works. Huge capital investment is needed to put these in an acceptable standards.